Hi! The on-demand services have become the go-to choice for people as they are pinned with utmost convenience. Within a few taps, they can order a product or request a service from the app. In parallel, the on-demand services business is a promising opportunity for entrepreneurs like you. Therefore, considering the market scope for on-demand services, this blog is curated to help you in starting your own on-demand services business.
On-Demand Services And Promised Convenience
On-demand services are synonymous with convenience and spontaneity. An on-demand app user can order an item or a service and get them delivered at their doorway within a stipulated time. In addition, people can make payments through the app itself. Also, the features of the app add more enhancement to the user’s overall user experience. In the upcoming sections, you will get more interesting insights on the app’s features, different types of on-demand services, and oh, the cost of developing an on-demand services app.
Workflow Of The On-Demand Services App
Step 1: Before placing an order or service request, users must sign-up for the app. Likewise, the service providers or restaurants should also sign-up for the app.
Step 2: The user will choose the type of service and place the order. If the order gets confirmation, then the user will get the tracking information.
Step 3: In the case of ride-hailing services, the driver who is located in the nearby area will take up the service request. For other on-demand services, the delivery person will take up the request.
Step 4: Depending on the user’s convenience, they can make the payment before or after getting the service.
Step 5: Once the service or order reaches out to the user, the app will be updated on the app.
Different Types Of On-Demand Services
- Business-to-Business (B2B)
- Business-to-Customers (B2C)
- Customers-to-Customers (C2C)
- Business-to-Business (B2B)
In this model, one business offers solutions for another business. For example, A Saas-based company will provide its software on a subscription basis to another business. Another example includes corporate ride services, where a ride-hailing company will provide transportation services to the employees of another company.
- Business-to-Customers (C2C)
Here, businesses will provide solutions to their customers. For example, food delivery, grocery delivery, video-streaming services, etc. Unlike the above model, here, your immediate clients will be the end-users.
Customers will get services or products from another customer. The perfect example of a C2C marketplace is reselling websites. A customer can sell products on the reselling platform and another customer will buy the product. Some websites will allow sellers to sell products on an auction basis. So buyers must place bids on preferred products and the one with the highest bid will become eligible to buy the product.
Until now, we have covered the basics of the on-demand services business. Next, comes the crucial part of the types of on-demand services.
Some Of The Prominent On-Demand Services
While there are numerous on-demand services that can be employed, here we shall see some of the most prominent and most demanding services.
- On-Demand Transportation Services
It is Uber that initiated the wave of on-demand taxi services. There are three types of categories in on-demand transportation services. They are ride-hailing, ride-sharing, and logistics services. Previously, taxis were pricey and were eyed as luxury transportation. But after the onset of Uberisation, taxi services have become affordable. But, the surge price method employed in Uber is still a matter of concern for users.
- Food Delivery Services
Food delivery services are one of the most prominent on-demand services. As the craving for doorstep food delivery service increases, the food ordering platforms are also increasing. Statista website states that among the two categories of food ordering platforms, users highly prefer platform-to-customer. This is because, in platform-to-customer, users are free to order food from multiple restaurants. Whereas in restaurant-to-customer, users have limited options.
- On-Demand Medical Consultations
On-demand medical consultation and medicine delivery are two of the most hyped services. Of course, these two on-demand services are worth the hype. With these services in place, users don’t have to step out to clinics or pharmacies. All they have to do is book appointments with the concerned doctors and get consultations via video/voice calls. In the case of a medicine delivery service, users can order the medicines along with the quantity. The delivery person will dispatch the medicines to the given location.
- Grocery Delivery Services
People have realized the importance of online grocery shopping and this has led to the launch of grocery ordering apps. If you think that online grocery shopping is just a fad, then you are absolutely wrong. A survey taken among the people of the U.S. states that more than 40% of them will continue to shop grocery items online.
These on-demand services are a big hit among users. Therefore, you can absolutely make a profitable business out of these services. Here comes another insight! If you are willing to offer multiple on-demand services rather than a single service, then you must consider the Gojek clone app.
Gojek Clone – An Ideal Fit For Offering Multiple On-Demand Services
Gojek clone app is the perfect solution for offering multiple services to users. Since it is a clone script, you can customize the app from UI to features. Of all, it is a ready-made app solution that highly saves time in the overall app development.
Cost Of Developing An On-Demand Services App
The cost of developing an app varies as it depends on various metrics. Here, we shall see the metrics involved in estimating the overall cost of the app.
- Choice of the platform to deploy your app. It can be Android, iOS, or both.
- Height of customization you opt for.
- Feature set integration
- APIs infused in your app.
- And finally, the location of your app developer.
Every business sector is highly competitive and it is the same for the on-demand services. Though the business may seem challenging, you can still pull out customers by knowing exactly what they wanted. Therefore, the ultimate key is doing perfect market analysis and customer research.